Background Check Instructions

Directions to complete background check/fingerprinting:

Criminal history background checks are performed by fingerprint search by IdentoGO, the company contracted by the state of Missouri for this service. This background check is a national/FBI background check. Registration/Payment and appointments can be made on the Missouri Automated Criminal History Site (MACHS):

            www.machs.mo.gov (see next page for detailed instructions)

            Click to schedule appointment for background check by fingerprints

            Click to enter 4 digit registration number

            Fill out the form using the appropriate 4 digit registration number:

                        1624    Certified/Teachers Positions

                        1625    Substitute Teachers

                        1626    Uncertified/Support Staff

                        1627    Bus Drivers

                        8793    Volunteer

The cost for background checks can be paid on-line or at the testing site.

Once you are registered, you will be able to search for the testing site closest to you.

If you have questions or need assistance registering please

contact IdentoGO at (844) 321-2124.

 

For fingerprinting services through the state electronic fingerprint vendor, you must first register with the Missouri Automated Criminal History Site (MACHS). If you do not have internet access, you may contact the vendor (IdentoGO) at 844-321-2124 for assistance with registration.

 

MACHS Registration Instructions: 1. Log-on to www.machs.mo.gov

2. Click on the "blue box" Click here to register with the fingerprint portal

3. Click on the "blue box" Click here to register with MACHS

 4. Enter the 4-digit registration number provided by your agency. Click "enter"

5. Enter your personal information in the appropriate fields and proceed through the registration process.

6. Near the end of registration, you will be asked to verify all personal data and agency information before proceeding. If all information entered is accurate and complete, click “complete registration.” This will redirect you to the IdentoGO’s website for further instruction.

7. Please note your Transaction Control Number (TCN) for future reference.

8. Email and/or phone number, and Date of Birth will be required at the fingerprint vendor location to search for your registration transaction.

The processing fee is automatically calculated based on the 4-digit registration number that was entered at the beginning of registration. All fees are payable to IdentoGO at the time of fingerprinting unless a billing account has been established by your agency.

Once fingerprinting is completed, IdentoGO will transmit your photo, personal data, and fingerprint images to the Missouri State Highway Patrol (MSHP) for processing. The results of the search will be provided to the authorized agency within approximately 1-5 business days. NOTE: IdentoGO does not have access to criminal history. For questions about your results, contact the requesting agency or MSHP. Please reference your TCN